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Combination function Front office/Back office assistant

Urgent
Leergeld Groningen e.o. • job opening nr. 13214

Interesting about this job

The great thing about working at Leergeld is making the children we help happy by giving them swimming lessons, a bicycle, a leisure activity or something similar. We regularly get positive messages from parents, drawings from children or compliments over the phone.

Job tasks and duties

In a friendly team of six to eight employees, together you will process the applications submitted by families that have been submitted by the intermediaries.

The front office employee:

  • Takes care of the incoming calls during our telephone consultation hours between 09:30 and 12:00 from Monday to Friday.
  • In addition, he/she manages the incoming mailbox and may provide secretarial support to the co-ordinator.
  • You are available for a minimum of 12 hours per week. For a participation job, there is a minimum of 16 hours per week.

As a back office assistant:

  • Process applications digitally in our own Leergeld system.
  • Digitally entering applications for the youth fund sport and culture.
  • Creating letters to parents (partly standardised).
  • Archiving the file.

Other work:

  • Do telephone consultations in the absence of front-line staff.
  • Answering customers by phone.
  • Answering and processing customer emails.

Minimum education level: mbo

Job skills and qualities

  • Affinity with the target group.
  • Communicative and verbal skills.
  • Able to make telephone calls.
  • Able to work with e-mail.

Extra information

We have a relaxed atmosphere, are flexible in working from home or office and adapt this within corona measures.

Job information

Job type Volunteer Work, Participation Job
Services WA insurance, volunteer contract, expense allowance
Duration indefinite
Hours per week at least 12 hours, max 32 hours
Work hours of your own choosing? No
Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening
Location education foundation

Organisation address and information

Leergeld Groningen e.o.
Postbus 1575
9701 BN Groningen
Website: http://www.leergeldgroningen.nl

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