Interesting about this job
The Red Cross, we all are. Together, we are a global network of people. A collective working together with one goal: to help people in need. Without volunteers, the Red Cross is nowhere. As a volunteer, you are there when needed, because in times of need, no one stands alone.
Not knowing where your father, mother, brother or sister is. This is the harsh reality for thousands of people every year. They have lost contact with their loved one due to:
- A war.
- A conflict.
- A natural disaster.
- By migration.
Where do you start looking?
The Red Cross helps with the search for missing relatives and restoring contact. We do this together with the International Red Cross Comité (ICRC) and all national Red Cross and Red Crescent Societies. With the help of this network, we can start a search in many places around the world. Would you like to contribute in finding and connecting families? Then this position at Restoring Family Links (RFL) is for you!
Job tasks and duties
What will you do?
As a Restoring Family Links volunteer, you will receive those seeking help at a Red Cross office, conduct interviews (with or without an interpreter) and complete a digital (tracing) form together. In doing so, you inform the claimant about the (im)possibilities of RFL services. You also liaise with help applicants and with professionals in the Migration and RFL department about the progress of a request for help. You ensure timely feedback on the (interim) results of the assistance request. You are also responsible for the administration of requests for help in the CRM registration system.
Minimum education level: lbo/mavo/vmbo
Job skills and qualities
Who are you?
- You have an affinity with helpers from diverse backgrounds and are good at setting boundaries.
- You are communicative, patient and have great empathy.
- You can work well in a team, give and receive feedback.
- You can work orderly and systematically, keeping an overview of ever-changing information.
What do we expect?
- You are good with a computer, Microsoft Office 365 package, the Internet and preferably familiar with a registration system and/or CRM.
- You have a good command of the Dutch and English languages in word and writing, knowledge of a third language is a pré.
- You are willing to travel (especially within the region).
- You are available for at least one year for five to eight hours a week, mainly on Mondays.
What do we offer?
- Full, instructive and interesting volunteering.
- Training to do the job well and unlimited access to an online e-learning platform.
- A passionate team of volunteers and professionals to work with.
- A pleasant working environment with an international character.
- Travel expenses reimbursed on a claim basis if required.
Extra information
One of the oldest Red Cross services offered worldwide is Restoring Family Links (RFL). RFL falls under the Migration and Restoring Family Links department and is managed from the Society office in The Hague. A total of six volunteer teams operate in the country: in Groningen, Arnhem, Amsterdam, Utrecht, Rotterdam and Eindhoven. For our team in Noord we are looking ASAP for a volunteer who would like to contribute to this special Red Cross service. The team in Groningen works on Mondays.
Are you interested?
Follow your heart and respond now. Tell more about yourself and send your motivation and CV to tvm.noord@rodekruis.nl. We will use your details exclusively for this particular application process. Do you have any further questions? More information about RFL can be found at https://youtu.be/KCL7HLRIJNc and www.rodekruis.nl/rfl or contact the coördinator at coordinatorrfl@redcross.nl.
Job information
| Job type | Volunteer Work |
|---|---|
| Services | accident insurance, volunteer contract, travel expenses, Certificate of Good Conduct is required |
| Duration | indefinite |
| Hours per week | at least 5 hours, max 8 hours |
| Work hours of your own choosing? | No |
| monday morning, monday afternoon | |
| Location | Districtskantoor Rode Kruis Groningen |
Organisation address and information
Rode Kruis
Atoomweg 2b
9743 AK Groningen
Website: https://www.rodekruis.nl/groningen/